Shipping Policy

Shipping Policy:

Thank you for shopping with us! We strive to ensure that your orders are delivered promptly and efficiently. Please take a moment to review our shipping policy below:

1. Local Shipping Options:
a. Aramex Regular Shipping:
- Delivery Timeframe: 3-7 working days.
- This option provides reliable delivery within a reasonable timeframe.

b. Barq Express Shipping:
- Delivery Timeframe: 36 hours.
- For those who need their orders urgently, our Barq Express Shipping ensures delivery within 36 hours from the time of order placement.

2. International Shipping:
- Carrier: Aramex.
- Delivery Timeframe: 7-14 working days.
- International orders will be delivered within 7-14 working days, providing a convenient shipping option for our global customers.

3. Local Pick-Up (Mazrood Flagship Store):
- Ready Timeframe: Within 24 hours from order placement.
- For customers who prefer to pick up their orders in person, we offer local pick-up from our Mazrood Flagship Store. Orders will be ready for pick-up within 24 hours of placing the order.

Please Note:
- Orders are processed and shipped on business days (Suday to Thursday), excluding public holidays.
- Shipping times may vary depending on factors such as order volume, geographical location, and unforeseen circumstances. We strive to keep you informed of any delays.
- Tracking information will be provided for all shipments, allowing you to monitor the progress of your order.
- Additional shipping charges may apply for certain destinations or special delivery requests.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team for assistance. Thank you for choosing us for your shopping needs!